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August 22, 2024
3 mins read

What to do if your study permit doesn't arrive in time

Waiting for your study permit can be stressful, but it’s important to wait until your study permit is approved before coming to Canada. 

It is important not to travel to Canada before you receive your “Letter of Introduction" (study permit approval letter) from Immigration, Refugees and Citizenship Canada (IRCC). This is true even if you have a Temporary Resident Visa or Electronic Travel Authorization to travel as a visitor (unless your program is less than 6 months). The Letter of Introduction is what you present to the officer at the airport or border in Canada to get your study permit. Without the letter, expect difficulties if you attempt to enter Canada.

Only US citizens and permanent residents, as well as residents of Greenland and St. Pierre and Miquelon, can apply for a study permit at the airport or border on arrival.

If you are allowed in Canada as a visitor, you cannot begin studies until you have received a physical copy of your study permit (not just an approval).

For most students, the first day of university is September 3, 2024. You may still get your study permit and travel to Canada in time. However, if you do not have any updates by the end of August, please follow these steps:

Contact an Academic Advisor in your Faculty. Your faculty's Academic Advisors can advise you on the last day you are permitted to arrive and attend classes for Winter Session Term 1 (September to December). If you are not able to arrive in time, they can also speak to you about if it's possible to begin studies in January or defer your start date to next September, depending on your program. For most students, the last day to add/drop Winter Session Term 1 courses without a “withdrawal” standing on your transcript and to be eligible for a tuition refund is September 16, but please confirm this with the Academic AdvisorVantage College students and exchange students should contact their respective program advisors. If your study permit has not been approved by the last day to add/drop courses in Winter Term 1, it would be risky to remain enrolled in Winter Term 1 courses since there is no guarantee of when or if you will get your study permit.

If the Academic Advisor suggests that you begin studies in January 2025, make sure you withdraw from all the courses you are enrolled in for Term 1 before September 16, 2024 by logging into Workday. You would be considered to have deferred enrolment for immigration purposes and would not need and would not be eligible for an authorized leave from studies. This would not impact your eligibility for a Post-Graduation Work Permit (PGWP). After you withdraw, your iMED health insurance fees will be automatically adjusted to January as well. If you begin studies in January, you would not need a new Provincial Attestation Letter and would not need a new UBC Letter of Admission. You should update IRCC about your new start date, see our FAQ for details.

If the Academic Advisor suggests that you defer your admission to September 2025, make sure you withdraw from all the courses you are enrolled in for both Term 1 and Term 2 before September 16, 2024 by logging into Workday. Your iMED health insurance fees will be removed from your account, and will automatically be added again when you enroll in the future. You will need both a new Provincial Attestation Letter and a new UBC Letter of Admission for your new start date. You will need to wait until February 2025 to receive the updated letters. See our FAQ for details.

If you were planning to live in residence, inform UBC Student Housing of your situation by emailing information@housing.ubc.ca.

If you are registered for Jump Start, please email orientations.jumpstart@ubc.ca to let the Jump Start team know your situation. If you are unable to participate in Jump Start because of delays in receiving your study permit, you may be eligible to receive a refund for the program.

The processing times posted on the IRCC website are historical averages, where some applications may be processed faster, and others may take longer than the published processing time. The Student Direct Stream (SDS) processing time is not guaranteed either. Unfortunately, there is no option to get rushed processing for study permit applications and International Student Advising is not able to influence processing times or contact IRCC on your behalf.

If your application is past the published processing time, you can send a webform to request an update and request rushed processing. You can also upload a current Letter of Enrollment showing your upcoming registration.

See our FAQ for additional guidance.

Before making travel plans, be sure to review our travelling to Canada guide.

If you have questions, our International Student Advising Team at UBC Okanagan or UBC Vancouver are here for you.

We hope your application is processed soon and look forward to welcoming you to UBC!